Refund policy

Return & Refund Policy

At Velnix, customer satisfaction is our priority.

If you receive a damaged or incorrect product, please contact us within 7 days of delivery with your order details.

Products must be unused and in their original condition to be eligible for a return.

Refunds will be processed after we review and approve your request.

For any questions, please contact us at velnixshop@gmail.com.